How Digital Evaluation and Management Systems Can Help Your Patients

The digital transformation in health care—fueled in part by the COVID-19 pandemic—is changing the way medical practices reach patients. By utilizing technology and advanced care delivery methods, clinicians have been able to mitigate problems that have historically plagued practices, including fighting for revenue, tackling soaring overhead and improving care plan adherence. 

But more importantly, digital care management offers functionality that can improve patient outcomes. In fact, providers everywhere are finding that Digital Evaluation and Management systems can bridge gaps and help patients in ways that traditional methods simply can’t.

Here are four key ways that digital evaluation and management systems can help your patients directly. 

1. Patients become more empowered

Most patients want to take an active role in their treatment, and Digital Evaluation and Management systems help them do that. Not only are patients given the opportunity to report on their health status daily through an intuitive patient portal or app, but patients can also message providers through two-way communication streams that eliminate multiple phone calls between patient and provider. Because this communication and health status reporting occurs in real time, providers have a constant update on the condition of their patients. This makes it easier for them to make adjustments to patient care plans as needed.

2. Patients everywhere receive access to quality care

In the same way that technology has connected people worldwide, so, too, can technology connect patients with providers. Thanks to Digital Evaluation and Management systems, there are no geographic restrictions, other than those mandated for state licensure, for doctor visits or follow-ups. This means that a patient who lives far away from their provider and who may not have access to the care they need locally can still stay in constant contact with their physician. 

3. Patients have fewer out-of-pocket costs and providers may earn additional revenue

With a Digital Evaluation and Management system, both patient and provider can reap benefits. For the patient, trips to the doctor’s office that may have once required time away from work and commuting expenses can now be handled with a secure online message or app-based check-in. Providers may consider billing for medically necessary services using CPT codes specifically created for online Digital Evaluation and Management to be paid for their time and clinical expertise.

4. Patients receive more proactive care

Because Digital Evaluation and Management systems are based on real-time feedback, patients can report any changes in their condition directly to the provider. This helps their physician identify and escalate any troubling signs before they become a serious adverse medical event. As long as the patient provides data into the system, providers can deliver important medical interventions. Even when patients aren’t dealing with a crisis, medication reminders can help improve their adherence with a medication regimen or compliance with a care plan. This is just one example of how these platforms can promote engagement and encourage a two-way dialogue between the patient and the provider.

PainScript offers providers a clinically proven, personalized, HIPAA-compliant digital platform to track and significantly improve care plan compliance and medication adherence. Our platform can automate your workflow, analyzing patients’ answers and seamlessly escalating clinical issues to ensure your patients get the help they need. PainScript facilitates personalized care that enhances patient outcomes and improves satisfaction scores. 

Find out how PainScript can help your practice today.

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